Privacy Policy

Introduction

Steve MacConnell ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with UK GDPR and the Data Protection Act 2018.

Information We Collect

When you contact us or express interest in our services, we may collect:

• Business name and contact details
• Your name, email address, and phone number
• Information about your business type and requirements
• Communications between you and us

How We Use Your Information

We use your personal information only to:

• Respond to your enquiries and provide requested information
• Process and fulfil service requests
• Send relevant product and service updates
• Improve the service we offer site users

Legal Basis for Processing

We process your personal data based on:

• Consent: When you submit a contact form
• Legitimate interests: To respond to enquiries and provide customer service
• Contract performance: When providing services you've requested

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Contact enquiries are typically retained for 12 months unless you request earlier deletion.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

'Web3Forms' is used for contact form submissions. Your data is transmitted securely in strict adherence to GDPR guidelines. We do not share your information with third parties for marketing purposes. The sole purpose of using the information you provide is to respond to your enquiry.

Cookies

This website uses minimal cookies for the essential functionality of the website. Any cookies that are collected are anonymised before use by our analytics handler, 'Plausible'. Their strict adherence to all GDPR compliance guidelines means that no personal data is collected or shared - therefore negating the requirement for a Cookie Information Notice to be displayed.

Contact Us

For questions about this Privacy Policy or to exercise your data protection rights, please contact us at:

Email: privacy@stevemacconnell.co.uk

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.